Policies
Disclaimer
Important notices: ODELPay HUB is payments software — not a bank, not advice, and not a guarantee of market or provider outcomes.
Last updated: 2 October 2026
1. Software only — not a bank
ODELPay HUB is school-fee and payments software offered as a service (SaaS). It runs on ODEI OS, the shared operating layer that also hosts AssessmentVerse OS — a separate assessment product with its own terms. ODELPay HUB provides multi-tenant institution workspaces, checkout, receipts, OpenPayGB consumer and merchant tools, and Dex infrastructure. The operator provides software and settlement tooling only.
ODELPay HUB is not a bank, does not accept deposits, does not pay interest, and is not itself licensed by the Bank of Uganda as a payment service provider. Mobile-money, card and bank payments are collected and paid out by payment service providers licensed under Uganda's National Payment Systems Act, 2020. The operator does not give investment, legal or tax advice and does not guarantee the outcome of any third-party provider, network or market.
Nothing on the platform constitutes financial, investment, legal, tax, or accounting advice. You must obtain independent professional advice before relying on any quote, balance, Copilot answer, or Dex preview.
2. No fiduciary relationship
Unless a separate written agreement says otherwise, the platform operator is not your broker, bank, escrow agent, investment adviser, or fiduciary. Institution admins remain responsible for their students, bills, and payouts.
3. As is / as available
Services, including ODEI OS surfaces, Help, Copilot, Dex quotes, OpenPayGB balances, Telegram delivery, and third-party providers, are provided "as is" and "as available" without warranties of uninterrupted operation, accuracy, completeness, merchantability, or fitness for a particular purpose, to the maximum extent permitted by law. No system is 100% secure.
4. Third parties and trademarks
Mobile-money providers, card acquirers, the TON network, cloud hosts, email providers, and Telegram are independent. Their outages, errors, or policy changes may affect your experience. Provider-specific rules (including non-refundable top-ups) apply.
MTN, MoMo, Airtel, Visa, Mastercard, TON, Telegram, Flutterwave, Paystack, LivePay, Relworx, VixonPay, Mbiyo and other names are trademarks of their owners. They are used only to describe payment options or integrations available on the platform and do not imply endorsement or partnership unless stated in a separate written agreement.
5. Statements, figures and examples
Figures, customer names and testimonials on our materials are dated and used with permission. Screenshots and demos use sample data. Guides, Coach Studio, Copilot replies, and documentation may lag live MAC configuration — always confirm fees, hub visibility, and activation status in the product UI.
6. Digital assets
TON, stablecoins and other digital assets are not legal tender in Uganda. The Bank of Uganda has advised the public that people deal in virtual assets at their own risk. Their value can fall as well as rise, including to zero. The platform makes no promise of profit, returns, interest or yield on any digital asset, OPGB balance, Stars reward or Dex/P2P activity.
See the Risk Disclosure for crypto and Dex-specific risks.
7. Related policies
/policies/terms · /policies/terms-of-use · /policies/privacy · /policies/risk-disclosure · /policies/payment-providers