Policies
Terms of Use
Rules for using ODELPay HUB product surfaces, OpenPayGB, Dex, Telegram Mini App, and Copilot.
Last updated: 2 October 2026
1. Agreement
These Terms of Use govern your day-to-day use of ODELPay HUB product surfaces. They apply together with the Platform Terms of Service (/policies/terms). If there is a conflict on commercial or liability terms, the Platform Terms of Service control.
ODELPay HUB is school-fee and payments software offered as a service (SaaS). It runs on ODEI OS, the shared operating layer that also hosts AssessmentVerse OS — a separate assessment product with its own terms. ODELPay HUB provides multi-tenant institution workspaces, checkout, receipts, OpenPayGB consumer and merchant tools, and Dex infrastructure. The operator provides software and settlement tooling only.
ODELPay HUB is not a bank, does not accept deposits, does not pay interest, and is not itself licensed by the Bank of Uganda as a payment service provider. Mobile-money, card and bank payments are collected and paid out by payment service providers licensed under Uganda's National Payment Systems Act, 2020. The operator does not give investment, legal or tax advice and does not guarantee the outcome of any third-party provider, network or market.
2. Who may use the platform
You must be legally able to enter contracts in your jurisdiction, or use the platform through your institution or with a parent or guardian's permission. Institution admins act for their organization. Students, parents, staff, guests, and developers use only the portals and APIs intended for their role.
Dex, On/Off, P2P and other digital-asset features are for adults (18 or older) only.
Telegram Mini App and bot access require a valid Telegram identity linked or invited according to platform rules. You must not share login sessions or API secrets.
3. Product surfaces
ODELPay HUB surfaces include the product root (/ODELPay), Schools / Higher lobbies, OpenPayGB / Developers, checkout, receipts, OpenPayGB card, Dex (buy/sell/convert/onramp/offramp/AMM/P2P), Play Hub, Coach Studio, Help / Copilot, and Partner APIs, all running on ODEI OS (/ODEI-OS). AssessmentVerse OS (/AssessmentVerseOS) and ODEI School Agent (/school-agent) are separate products on ODEI OS with their own product doors and terms where stated.
You must use each surface for its intended purpose (e.g. school fee ledgers for schools; programme fees for higher education). Circumventing MAC hub visibility, rate limits, or access controls is prohibited.
4. Content & communications
You are responsible for accuracy of registration data, bill amounts you assign, merchant listings, and messages you send via Telegram or email tools.
Institutions and merchants who send marketing messages through the platform must include an easy way to opt out (for example, reply STOP or an unsubscribe link) and honour opt-outs. Transactional messages such as receipts and security alerts are not marketing.
Copilot and Help answers are informational aids from the knowledge base — verify live balances and quotes in the product UI before paying.
5. OpenPayGB card
The OpenPayGB card is a closed-loop prepaid platform balance for paying within the ODELPay ecosystem. It is not a bank account or bank card, is not an insured deposit and earns no interest. A one-time activation fee and a monthly fee apply only in months the card is used (idle months are not billed). Fees differ by holder category — students, parents and staff are priced by level (primary, secondary, university/Higher), with separate categories for guests, Teacher and Lecturer workspace admins, institution admins, platform admins and developers. The applicable fee is shown on the card screen before you pay.
The total you pay — including any platform or processing fee — is shown before you confirm. We do not charge fees that were not shown to you. We give at least 30 days' notice (in the product and/or by registered email) before increasing any checkout fee, workspace plan price or OpenPayGB card fee that applies to you; reductions may apply immediately.
6. Dex & digital assets
Dex and On/Off tools are infrastructure for quoting and execution workflows. You acknowledge market, liquidity, FX, and irreversibility risks (Risk Disclosure). Do not use P2P or AMM features for unlawful activity.
TON, stablecoins and other digital assets are not legal tender in Uganda. The Bank of Uganda has advised the public that people deal in virtual assets at their own risk. Their value can fall as well as rise, including to zero. The platform makes no promise of profit, returns, interest or yield on any digital asset, OPGB balance, Stars reward or Dex/P2P activity.
7. Suspension
We may restrict access for security incidents, unpaid SaaS invoices, policy violations, identity-check requirements, or legal process. You may stop using the service at any time; retention of payment records follows the Privacy Policy and law.
8. Related documents
Also read: /policies/terms · /policies/privacy · /policies/disclaimer · /policies/risk-disclosure · /policies/payment-providers · /help/platform-site-map